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Customs guide

A plain-language overview of how cross-border clearance works, and how Veloship keeps it moving.

1

Classify your goods

Determine the correct HS code. Duties and rules depend on it, so accuracy here prevents delays later.

2

Value & origin

Declare the true transaction value and country of origin. Preferential trade agreements can lower or remove duty.

3

Documentation

Commercial invoice, packing list, and any certificate (origin, phytosanitary, CE) must travel with the shipment.

4

Pre-clearance

Veloship pre-clears cargo at 40+ hubs, submitting declarations before arrival to avoid dock waits.

5

Duty & tax

We calculate landed cost up front and can prepay duties so your recipient is not surprised at delivery.

Know your HS code

Wrong classification is the #1 cause of customs holds. We validate codes at booking.

Prepay duties

Landed cost shown before you ship; recipients get clean, fee-free delivery.

Compliance first

Sanctioned-party screening on every shipment, audited annually.

Stuck on a declaration?

Our customs desk pre-clears cargo in 40+ hubs and is reachable 24/7.