Contact us

Let’s move something together.

Whether you are shipping your first parcel or consolidating a global supply chain, our team is ready. Reach sales, support, or any regional office below.

24/7 Support

support@veloships.com

Live chat and email around the clock in 12 languages.

Sales

sales@veloships.com

Talk to a specialist about enterprise and volume pricing.

Phone

+1 (800) 555-0199

Call our global customer line, any time, any day.

Regional offices

Global HQ

· Dubai, UAE

Veloship Logistics FZCO, Jebel Ali Free Zone, Plot S20817

+971 4 555 0199

EMEA

· Rotterdam, Netherlands

Wilhelminakade 909, 3072 AP Rotterdam

+31 10 555 0199

APAC

· Singapore

8 Marina Boulevard, Singapore 018981

+65 6555 0199

Americas

· Los Angeles, USA

1100 Cortez Street, Los Angeles, CA 90012

+1 800 555 0199

How we can help

New shipments. The fastest path is to open a free account and book directly from the dashboard — no sales call required. If you ship more than 500 parcels a month, though, talk to us: volume agreements typically cut rates 15–30% and unlock dedicated account management.

Enterprise & integrations. Our solutions team designs custom rate cards, API integrations, and warehouse programs for distributors and platforms. We can embed Veloship tracking and rating directly into your own checkout or ERP.

Claims & exceptions. If a shipment is delayed, damaged, or lost, contact support with the tracking ID. Most exceptions are resolved within 48 hours, and every shipment is insured up to $50,000 by default.

Media & careers. Press inquiries route to our communications desk; candidate questions go to the talent team. Both are reachable from the newsroom and careers pages.

Ready to ship?

Open an account in minutes, or talk to sales about a program built for your volume.